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How
do I bid on an item? |
How
do I sell an item? |
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Marine
Auction General Guide
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| What
is the WYSIWYG Editor? |
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The
WYSIWYG (what you see is what you get) Editor allows you to type
in your product descriptions much like if you were using a word
processing program such as Microsoft Word. The WYSIWYG Editor translates
your text into HTML (hyper text markup language) so that your web
browser (Ex. Microsoft Explorer) can read your description. |
| Account
Status & Billing |
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You
can check the status of any debits or credits that have been charged
to your account by choosing the Member
Services option, and clicking on the View
My Bill link.
Log
into your account using your username and password, and then
choose a date for which to view your bill. All transactions
for your chosen billing period will tell you what the debit (Listing
Fee, Closing Fee) or credit (Transaction Code, Registration Credit)
was for, how much it was, and the date that it was processed.
You
account will be billed on a monthly basis. All account balances
will carry over to the next month.
Note:
Accounts with past due balances may be frozen by an administrator.
Users with a frozen account will not be able to bid, post items,
or edit their account information. |
| Billing
Information |
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1.)
Once you have an active account, you must enter in your billing
information in order to post an auction. You can enter your
billing information by choosing the Member Services option,
then clicking on the My Billing Information link.
2.)
You can change your billing information at any time by choosing
the Member Services option, then clicking on the My Billing
Information link. |
| Auction
Fees |
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When
you list an item on theBoatingExchange.com's Marine Auction,
you're charged a Base Fee. If the item sells,
you are also charged a Closing Fee. The total
cost of selling an item is the Base Fee plus
the Closing Fee. |
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Base
Fee |
+
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Closing
Fee |
=
Total Cost |
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2%
of sales price (sales price= $10.00) |
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$1.00 |
.20 |
$
1.20 |
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Base Fees |
$1.00 |
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- An
Base Fee is a listing fee. It is the price theBoatingExchange.com
charges for listing your item for sale.
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fee is charged to your seller's account at the time of listing
- As
with a newspaper ad, you need to pay this basic listing
fee, even if your item is not sold. (If your item sells,
a Closing Fee is charged to your seller's account.)
- Base
Fees are not refundable.
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Closing
Fees |
2%
of Sales Price |
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- You
are charged a Closing Fees if your item is sold, ends with
a winning bid, or is purchased. This fee applies whether
or not you complete the sale with the buyer.
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Additional
Fees |
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These
fees are charged to your seller's account at the time of listing. |
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Premiere
Listing |
$1.50 |
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A
Premiere Listing appears on the homepage of the Marine Auction
Section. This is the best location the site has to offer! |
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Featured
Listing |
$1.00 |
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A
Featured Listing appears on the homepage of the category that
you have placed your ad into. This is a great way of making
your ad stand out amongst the rest! |
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Gallery
Listings |
$
.75 |
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The
Gallery is another way for you to set your listing apart from
the others. At the top of category screens you will see a
tab labeled "Gallery". Within this tab are the thumbnails
(pictures) of listings that users can scan through. If your
listing is in the Gallery, as user can select your thumbnail
and be taken to your item page. Because not all users will
choose the Gallery, it will be another good marketing tool
to seperate your listing out. |
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Boldface
Title |
$
1.50 |
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Boldfacing
your Ad Title is one of several options you
can choose to make your listings stand out. |
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Highlights |
$15.00 |
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Highlighting
is one of several options you can choose to make your listings
stand out. You can choose anyone of the highlight colors to
highlight your listings. |
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Blue |
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Green |
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Red |
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Pale
Orange |
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| How
do I change the format of a picture for uploading? |
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If
you are having problems uploading an image for your ad, follow
these steps:
- theBoatingExchange.com
only accepts images in JPG, JPEG, PNG, and GIF format
- The
easiest way to tell what format your picture is, is to left
click on your image, scroll down to properties select. In that
window it will tell you the type of your file.
- If
your file type is different than the ones listed above, it will
be easy to change.
- Open
up your image with the photo imager provided with your computer.
(i.e. microsoft paint)
- Click
"File" from the top menu, from the drop down screen, select
"Save as"
- In
the Save as menu, at the bottom of the screen there is a drop
down box labeled "Save as type:" Select this.
- Within
that drop down menu, you will see JPEG, GIF, and PNG. Select
any of those and click save.
- Now
return to your product listing page, and reload your image
If
you continue to run into problems, please email us at customerservice@theboatingexchange.com |
| How
Do I List my Item? |
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You
can list your marine item by navigating to the category where you
want your Marine Item listed, and then choosing the Post
an Ad link.
Note:
Not all categories allow items to be listed directly within them.
Only those categories that allow listings to be added have an Post
an Ad link.
Once
you choose the correct category for your item, simply follow
all the onscreen instructions to add your Item. All options
that have an associated charge will note that charge when you choose
it. Use the Help
links if you are confused by any options.
Once
you have entered all the information about your item, you
will be presented with a preview screen where you can review all
of the information you have entered and options you have chosen.
Use the Back button to go back and make any necessary changes.
Do not press the Finish button until you are absolutely sure that
all of the information is correct. You will not be able to
change or edit any information once you press the Finish button,
and your account will immediately be charged with any applicable
charges.
Once
you press the Finish button your ad will be listed immediately
and you will be presented with a link to where you can view your
ad, and a receipt for what you have been charged for adding the
ad. It is highly recommended that you print out this receipt
as a record of your transaction. |
| How
do I manage my ads? |
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There
are two ways that you can manage your ads. First, in the navigation
toolbar along the left hand side of the screen, you will see a link
"My Ads" This will take you to a screen displaying all of your current
ads. From there you may select on an ad to edit. The second way
of doing this is to visit the "My Account" screen. Scroll down the
screen and you will see under "Marine Auction Options" a link for
"Manage Your Ads". Along with that link are other useful Boating
Marine Auctions links. Both methods will require you to log in. |
| How
do I Purchase? |
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Once
you have an active account, you are ready to start purchaseing.
Simply navigate to the ad you are interested in via the category
listings or using the search features.
Note
the type of advertisement you are interested in. There
are several different style ads that are available through the Boating
Marine Auctions.
It
is highly recommended that you read over all sale, payment and shipping
terms and conditions before you contact the seller. If you
find that you are truly interested in the product, fill out the
contact form below to reach the seller. From there you will be able
to complete your sale via the communication method of your choice |
| Types
of Marine Auctions |
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For
Sale: A
For
Sale ad is one in which there is an item that is listed for
sale.
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| What
is a Featured Marine Auction? |
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A
featured Marine Auction appears on the homepage of the category
that you have placed your ad into. This is a great way of making
your ad stand out amongst the rest! |
| What
is a Memorized Ad? |
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A
Memorized Ad is much like having a "favorites" list. Ads that you
come across and what to keep tabs on, you can select to have the
system memorize them for you. Then when you select this list you
will have all of your favorite ads there waiting for you. |
| What
is a Premiere Marine Auction? |
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A
premiere Marine Auction appears on the homepage of the Boating Marine
Auctions site. This is the best location the site has to offer! |
| What
is an Ad Watch? |
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Ad
Watch is where you can set up criteria for up to five ads you are
looking for. You can have the system look for ads for you by price,
keywords, and more. These watches will remain active for thirty days
once you have posted them. |
| What
is Auto Relist? |
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Auto
Relist is a convenience feature that theBoatingExchange.com Boating
Marine Auctions offers for our users. There is a field labeled "Auto
Relist" with a drop down menu in the "Add Your Marine Auction Ad"
page. Within that drop down menu is a set of numbers which you can
choose from. The number you select is the number of times your ad
will be automatically relisted. Please remember that if your item
sells before you listing is up, to log on and delete your item. |
| What
is the Gallery option? |
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The
Gallery is another way for you to set your listing apart from the
others. At the top of category screens you will see a tab labeled
"Gallery". Within this tab are the thumbnails (pictures) of listings
that users can scan through. If your listing is in the Gallery,
as user can select your thumbnail and be taken to your item page.
Because not all users will choose the Gallery, it will be another
good marketing tool to seperate your listing out. |
| Beware
of Fraudulent Online Activity |
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| SELLER
SCAMS |
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| Although
we strive to verify the identity of everyone who advertises
on our site, fraudulent sellers may some times appear. Fraud
sellers hope to lure you into doing business with them. |
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| To
avoid Seller scams, pay attention to the following clues: |
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- Seller
asks you to send a deposit or payment via Western Union
or other wire transfer methods.
- A
price that is too low or too good to be true.
- A
seller's phone number is out of service or rings to a fax
machine.
- A
seller's address is not verifiable.
- Beware
of international sellers.
- A
seller offers free shipping
- A
seller doesn't want to discuss over the phone, but only
wants to communicate by e-mail.
- A
seller insists you use an escrow service you don't know.
- A
seller is unwilling to show you proof of ownership (title,
VIN number, registration)
- A
seller who cannot provide you unique identification of the
vehicle (non-ad photos, photos of actual VIN number on frame,
etc.)
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THE
LATEST SELLER FRAUD |
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recent escrow.com spoof site has been created. Sellers
may try to persuade buyers into handling transactions
through this site using a wire transfer. The difference
is the account used is to "secure and verify"
the funds. The fraudulent seller emails are sent from
"transactions@escrow.com" to upload a virus
onto your pc. From there the virus transfers you to the
escow.com spoof site. |
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| BUYER
SCAMS |
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| Fraudsters
sometimes pose as buyers interested in your vessel for sale.
They may try to pass you bad checks or overpay you and ask you
to refund the difference. Here is the most important point: |
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| Most
fraud buyers use counterfeit cashier’s checks and the
bank has 30 days to verify the check. |
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| Do
not assume that because the bank has cashed the check for you,
it is a legitimate check. After the bank has paid you the money,
the bank has 30 days to determine if the check is valid or not.
The bank will come after you if they discover the check/money
order is counterfeit. You will be expected to pay the funds
back to the bank. |
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Time: 5/17/2008 7:56:49 PM
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| We
DO NOT offer "Buyer Protection" or
Seller Certification" |
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| Internet
Auction Fraud is on the rise, with an increasing number
of consumers complaining about sellers who deliver their
advertised goods late or not at all, or deliver something
far less valuable than promised. To help make Internet auction
transactions as smooth and successful as possible for everyone
involved, the Federal Trade Commission offers these tips:
| For
Buyers
- Identify
the seller and check the seller's feedback rating.
- Do
your homework. Be sure you understand what you're
bidding on, its relative value and all terms and
conditions of the sale. This includes the seller's
return policies and who pays for shipping.
- Establish
your top price and stick to it.
- Evaluate
your payment options. If possible, pay with a credit
card to ensure the most protections if something
goes wrong. If the seller doesn't accept credit
cards, consider using an escrow service.
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For
Sellers
- Provide
an accurate description of the item you're selling,
including all terms of the sale and who will pay
shipping costs.
- Respond
quickly to any questions bidders may raise during
the auction.
- Contact
the high bidder as soon as possible after the auction
closes to confirm details of the sale.
- Ship
the merchandise as soon as you receive payment.
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